Case Study

How to promote and frame the identification of new Data & AI ideas?

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YOOI case study of a french leader in telecommunication

Context & challenges

As part of its strategic plan, the company has made Data and AI a major axis of its transformation with the ambition to become a “best in class” by 2023. A dedicated program within the France business unit has been launched with the objective to accelerate the implementation of Data/AI/Automation solutions for all the business functions.

In order to ensure the delivery of the ambitions set at the program level, the company looked for a solution to manage projects over their entire lifecycle, based on the implementation of new Data & MLOps practices. To test the solution, a POC was defined to support 3 processes:

  • Identifying new ideas
  • Steering new ideas and initiatives
  • Managing ongoing projects

What was the solution?

YOOI has been deployed as the cockpit to provide a 360° visibility on all projects and assets portfolios from ideation to deployment:

YOOI capture and process ideas

A powerful tool to capture & process ideas within the company

YOOI allows any business user to access a home portal leading them directly to an idea submission form. The workflow capability makes it possible to quickly notify the transversal project and business managers of the identified scope and allows the author to complete their idea. A customized framework facilitates the pre-qualification by providing the right information and context.

YOOI integrates with the existing ecosystem

Smooth integration with the ecosystem

At the end of the ideation stage, the idea is synchronized with a Jira initiative created for the occassion. Then, the initiative join the existing qualification and framing processes according to the SAFe methodology. The YOOI integration with Jira allows to synchronize the initiative’s status and information fields completed through YOOI cockpit with other system such as Collibra for the data used and GCP for the infrastructure costs.

What are the results?

YOOI case study results with 3 min avg. time to submit an idea, -80% lead time to process an idea from submission to validation and 5x more ideas collected.

Additional contributions

YOOI help prioritize initiatives with a strategic matrix view.

The process of prioritizing initiatives related to a business line was intrinsically closed and siloed. The company wished to redesign this process and particularly to make it more collaborative and less siloed. The dedicated YOOI features like the matrix, the template including criteria or calculation routine, and the workflows were the missing tools to empower a global optimization and gain in employee engagement.

Next steps

With YOOI, all teams will be able to monitor business impacts in regard with operational incidents and bugs.

The company plans to deploy YOOI within the business lines to equip the whole lifecycle of initiatives, including monitoring & operations. Real time collaboration with technical teams will spark a collaboration dynamic in the run time to ease the raise of product improvements. All teams will be able to monitor business impacts in regard with operational incidents and bugs. This will accelerate the continuous improvement loop and increase value delivered to business.

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